Donor Relations Manager

Job Description: Donor Relations Manager

Department: Development

Reports to: Associate Director of Development

Summary:

As part of Chinati’s fundraising team, the Donor Relations Manager will serve as the foundation’s in-house development database expert, responsible for creating and maintaining a culture of data quality and integrity by establishing and following quality assurance protocols, processes, documentation, and training. They will maintain and develop funding from donors through effective identification, cultivation, and solicitation. The focus of this position is to provide an exceptional experience to donors in an effort to increase giving and move individuals to targeted giving levels by identifying and deepening new and long-term relationships. They will also assist in the coordination and execution of development events, private tours, and museum-wide programs.

Responsibilities:

  • Develops and maintains ongoing individual donors and prospects lists and manages related records in the database. Manage daily data entry process. Draft solicitation and acknowledgment letters in coordination with the Associate Director of Development, producing donor acknowledgments in a timely manner
  • Prepares written communications to donors and prospects, including proposals and collateral materials. Maintains active written correspondence and digital and verbal communication with all donors and prospects.
  • Implement all administrative tasks, including compiling mailing lists, printing, mailing, reporting, and analysis. Maintain and update a calendar of member/donor group projections.
  • Prepare membership renewal mailings on a monthly basis. Manage the Chinati Contemporary Council, Friends, and Patrons membership groups.
  • Identifies and manages qualified prospects and donors through cultivation, solicitation, stewardship, donor acknowledgment, and benefit fulfillment.  Assist development staff in identifying prospects for greater giving capacity and optimize stewardship efforts
  • Support development efforts by assisting with donor cultivation and stewardship. This includes writing and editing of collateral materials; providing customer service to visitors, prospects, donors, and members; and maintaining quality control of the donor database.
  • Create and run queries, reports, mailings, and exports to support fundraising and outreach efforts on a routine and as-needed basis. Responsible for weekly, monthly, and annual donor database maintenance and export requests for newsletter mailings, appeal generation, and segmentation, etc.
  • Manage the coordination between the development and finance departments to ensure proper gift data coding for monthly, yearend, and other reporting purposes. Prepare relevant fundraising reports as requested for Board of Trustees, Development Committee, finance, and internal leadership.
  • Maintain budgets for all events, negotiating and tracking expenses, and processing invoices, purchase order requests, and fulfillments.
  • Create a comprehensive communication calendar to support appeals for a range of annual events including Chinati Community Day, Chinati Weekend, and year-end appeals.
  • Collaborate with development staff on creating and implementing donor relations policies and procedures. Provide technical support and training to enhance end-user proficiency, skill, and professional development, including for annual giving, major individual giving, foundation and corporate fundraising, event management, and online engagement, specifically with regard to fundraising and RE NXT data interaction.
  • Supervise and train the Development intern.

Additional Responsibilities:

  • Assist with donor visits, and event planning, including Chinati Community Day, Chinati Weekend, and development-driven events.
  • Provide assistance during exhibition openings, Board of Trustee meetings, and other special events as needed.
  • Work occasional evenings and weekends to support Chinati’s events and donor visits.

Qualifications:

  • A bachelor’s degree from an accredited college or university. A major in business, communications or arts-related field is desirable.
  • Minimum of three to five years of work experience in professional fundraising.
  • Knowledge of fundraising principles, techniques, and ethics.
  • Experience developing strategies for cultivation and solicitation of individual donors.
  • Proficiency in Word, Excel, and Blackbaud (Raiser’s Edge) products.
  • Highly motivated and well-organized with a progressive record of achievement.
  • Excellent research, writing, and organizational skills; strong follow through; high-level analytical,   problem-solving, and presentation skills.
  • Ability to understand and effectively articulate the mission and future plans of the Chinati
  • Foundation; to motivate and interact effectively with donors and museum staff at all levels.
  • High level of tact, diplomacy, and confidentiality.
  • Excellent verbal and written skills.
  • Ability to work nights and weekends as needed for events or deadlines.
  • Knowledge of contemporary art is a plus.

Qualified applicants may apply by emailing a cover letter and resume to jobs@chinati.org with the subject “Donor Relations Manager”. The position is open until filled.

This is a full-time position based in Marfa, TX. The Chinati Foundation provides a comprehensive benefits package. The salary for this position is in the range of $50,000. Salary is regularly assessed to ensure we remain competitive. You are paid within a salary range commensurate with experience, range of managerial responsibilities, size of the museum, and geographic location.

EOE statement:

The Chinati Foundation is an Equal Opportunity Employer and does not discriminate on the basis of age, color, national origin, ethnic origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state, or local law in its employment policies. In addition, Chinati will provide reasonable accommodations for qualified individuals with disabilities.

About the Chinati Foundation:

The Chinati Foundation is a museum created by the American artist Donald Judd in far West Texas. At Chinati, large-scale works of art by 13 artists are permanently sited in relation to architecture and the land. The museum complex of 340 acres and 34 buildings is located primarily on a former military base surrounded by desert grasslands, with several additional sites in the historic town of Marfa. The stewardship of Judd’s vision and supporting the visitor experience are paramount. Applicants should consider the remote location and unique culture of an art town in a border community in the high Chihuahuan desert. The Foundation is a 501(c)(3) non-profit organization.